This course is aimed to provide a step by step approach to improve the organization’s system according to ISO 9001:2015 Quality Management System (QMS) Standard. This training module is beneficial for all kinds of organizations who wish to improve their overall efficiency and improve customer service through the implementation of ISO 9001:2015 QMS Standard.
ISO 9001:2015 Quality Management System (QMS)
After completing this course, the attendees will be able to:
- Understand the basic principles and clause by clause requirements of ISO 9001:2015 Standard in order to establish a Quality Management System within the organization.
- To take a pro-active approach by identification of risks involved in the execution of the organizational processes, so they can handle them beforehand in a most appropriate manner.
- Learn the techniques of how to develop the processes i.e. Standard Operating Procedures (SOPs) and Policies, that will improve the quality of the organization’s systems, and in turn, provide assurance to the clients in their services or products.
- Implement those processes within the organization and how to train each employee to effectively implement and follow those processes in their daily operations.
- How to establish objectives, develop and measure KPI’s in order to accomplish the goals and vision of the organization, according to ISO 9001:2015 Standard.
- Ensure the implementation of those processes by evaluating them through internal audits in accordance with ISO 9011:2018 guidelines for auditing management systems.
- Prepare the organization for the certification audit of ISO 9001:2015 QMS Standard.
This course is typically designed for a person whose job requires the following skills:
- To understand the requirements of ISO 9001:2015 QMS Standard.
- To develop and implement processes to implement the Quality Management System, and
- To conduct an internal audit and prepare an organization to achieve ISO 9001:2015 QMS Certification.
- This is a 2 days training which will include a lecture, interactive discussion, and workshops
- The training cost for this program is Rs.20, 000/- per person.
- What is ISO 9001:2015 QMS standard and why it is needed for organizations.
- Understanding the principles, structure, and requirements of the standard.
- Identify the interested parties, their needs, and expectations and plan the risks accordingly.
- Strategies to develop and implement QMS and its processes.
- Development of SMART objectives and how to measure them.
- How to conduct audits, raise and close non-conformities, develop an audit report, and conduct a management review meeting.